We collect only the information necessary to serve you well. This may include:

• Contact information — your name, email address, phone number, and business name when you fill out our contact form or reach out for bulk/export inquiries.
• Inquiry details — product preferences, order quantities, sourcing requirements, and any specific requests you share with us.
• Communication records — emails, messages, or calls exchanged between you and our team.
• Website usage data — pages visited, time spent, browser type, device, and IP address, collected automatically through cookies and analytics tools.
• Business information — for wholesale or export clients: company name, address, GST/TIN details, and trade requirements.

We do not collect sensitive personal information such as payment card numbers, government ID numbers, or health data through our website.

The information you share with us is used solely to serve your needs and improve our service. Specifically, we use it to:

• Respond to your inquiries about our products, pricing, private labeling, or export requirements.
• Process bulk orders, coordinate logistics, and manage our supply chain communications.
• Send you relevant updates about new products, seasonal offerings, or festive gift packs — only if you have opted in.
• Improve our website experience based on how visitors interact with our pages.
• Comply with applicable legal obligations, food safety regulations (including FSSAI), and export compliance requirements.
• Maintain records for our quality assurance and customer relationship processes.

We do not use your information for automated decision-making or profiling, and we do not sell your personal data to any third party.

VNIL Nuts does not sell, trade, or rent your personal information. We may share it only in the following circumstances:

• With service providers — trusted third parties who assist us with website hosting, analytics, or email communications, under strict confidentiality agreements.
• With logistics and shipping partners — only the minimum information necessary to fulfill an order or export shipment.
• For legal compliance — when required by law, court order, or applicable regulatory authority (such as FSSAI or customs bodies).
• With your consent — in any other circumstance, only with your explicit permission.

For our international export clients (across 20+ countries), we ensure all cross-border data transfers are handled in accordance with applicable data protection laws.

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use:

• Essential cookies — required for the website to function properly (navigation, form submissions).
• Analytics cookies — to understand how visitors use our site, so we can improve it. We use tools such as Google Analytics for this purpose.
• Preference cookies — to remember your settings and preferences across visits.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website. We do not use cookies for advertising or cross-site tracking.

We retain your personal information only for as long as it is necessary for the purpose it was collected, or as required by law. Specifically:

• General inquiry records are retained for up to 2 years from the date of last contact.
• Business and export client records are retained for up to 7 years in accordance with Indian accounting and trade regulations.
• Website analytics data is typically retained for 26 months, as per standard analytics platform policies.

Once data is no longer required, we securely delete or anonymise it.

We take the security of your personal information seriously. VNIL Nuts employs appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure. These include:

• Secure HTTPS encryption for all data transmitted through our website.
• Restricted access to personal data — only authorised personnel who need the data to perform their roles can access it.
• Regular review of our data handling practices and security protocols.

While we do our utmost to protect your information, no digital system is 100% immune to risk. We encourage you to contact us immediately if you suspect any unauthorised use of your data.

You have the following rights with respect to your personal information held by VNIL Nuts:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we correct any inaccurate or incomplete information.
• Deletion — request that we delete your personal data, subject to any legal retention obligations.
• Opt-out of communications — unsubscribe from any marketing communications at any time by emailing us or using the unsubscribe link in our emails.
• Withdraw consent — where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details below. We will respond within 30 days of receiving your request.

Our website may contain links to external websites — such as social media platforms (Instagram, Facebook, LinkedIn, X) or logistics partners. VNIL Nuts is not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before sharing any personal information with them.

Our website and services are intended for adults and business users. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted personal data to us, we will promptly delete it. If you believe a child has shared information with us, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how VNIL Nuts handles your personal data, please do not hesitate to reach out to us: